What If I want to return something?

The process for returns may vary depending on the category of the product at Zepto. Here are the timelines for raising a complaint based on different categories:

- Consumable Perishables: Meats, seafood, frozen food, fruits and vegetables, dairy products including milk, eggs, and bread, etc. (72 hours).
- Consumable Non-perishables: Groceries and similar items (72 hours).
- General Merchandise: Electronics, home furnishings, fashion, etc. (72 hours).
- Freebie Missing Issue (72 hours).
- Entire Wrong Order and MDND (72 hours).
- boAt products (24 hours).
- Book products (24 hours).
- Other Issues: Such as insect, fungus, foreign material, expired products, etc. (no restriction).

Please note that the timeline for raising a complaint varies depending on the specific category of the product you wish to return.