Madhav

If you have any complaints or issues regarding your order at Zepto, please don't hesitate to contact us through the "Customer Support" section on the app or website. Our customer care team is ready...

At Zepto, we strive to deliver your order within 10 minutes during the operational hours of the store in your area. Therefore, we encourage you to place your order when you are available to receive...

The process for returns may vary depending on the category of the product at Zepto. Here are the timelines for raising a complaint based on different categories: - Consumable Perishables: Meats, se...

Zepto provides a straightforward and hassle-free cancellation process. You can cancel your order using the app or website on the order details page as long as it is still in the packing stage.

Over 70% of our deliveries are completed within the 15-minute time frame at Zepto. However, in rare instances where unforeseen circumstances may cause a delay, your order might be postponed. If suc...

At this time, we do not offer the option to change the delivery address of your order. However, you can cancel your order and place a new one with the desired delivery address in a different locality.

At Zepto, our delivery timings may vary depending on the city and locality. In some areas, our deliveries start as early as 6 AM and continue until 11 PM. Additionally, we offer late-night deliveri...

At Zepto, delivery charges may vary from store to store. You can find the specific delivery charges for each store mentioned on the app and website during the checkout process.

Yes, we prioritize the safety of our delivery partners at Zepto. Our fleet maintains an average delivery speed of 18 kmph, and our delivery partners typically cover an average distance of about 2 k...

Zepto delivers in a remarkably short time by leveraging our advanced technology, which allows our partner staff to pick and pack an order within 2 minutes of the customer placing it. Our extensive ...