FAQs

General

• What is Zepto
• What kind of products does Zepto sell?
• What cities and locations does Zepto operate in?

Delivery

• Do you charge for delivery?
• What are your delivery timings?
• Can I change the delivery address of my order?
• What if I don’t receive my order by the scheduled time?

Cancellation and return

• How can I cancel my order?
• What If I want to return something?
• Can I reschedule my order?
• What if I have a complaint regarding my order?

Miscellaneous

• Does Zepto deliver sanitary pads?
• Does Zepto deliver condoms?
• Does Zepto deliver 24 hours/all night?
• Does Zepto deliver ice cream?
• How does Zepto deliver in 10 minutes?
• Do you take into consideration delivery partners’ safety?